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T/F – When providing high quality care to patients, clients and their families, it is essential to provide effective communication.
T/F – Caregivers perform multiple roles caring for patients and clients with LEP.
T/F – Individuals who do not speak English as their primary language may not be eligible to receive language assistance with respect to the particular service, benefit, or encounter.
What is the common result when language barriers are not addressed in the clinical encounter.
T/F – Meeting the needs of LEP populations is essential as we move into a new era of high-value and high-performance healthcare.
Which of the following can significantly impact communication and are associated with inappropriate testing, missed diagnosis and increased use of emergency services.
T/F – LEP patients have greater risk of surgical delays due to difficulty understanding instructions, including how to prepare for a procedure.
T/F – Using plain, non-medical language is one characteristic of caregivers for patients with limited English proficiency.
T/F – Research demonstrates that Language Barriers impact multiple, critical aspects of quality.
T/F – Professional interpreters can be used when a client’s first language is something other than English.